Wipro - Bangalore

Experience - 0 to 2

Key Skills - Operating System Troubleshooting (Windows / macOS / Linux), Hardware & Software Installation / Configuration, System Administration & Maintenance, Active Directory, User Management & Permissions, Network Troubleshooting (LAN/WAN, VPN, DNS, DHCP), Email & Collaboration Tools Support (Outlook, Teams, etc.), Virtualization Technologies (VMware, Hyper-V, VDI, Citrix), Remote Desktop & Remote Support Tools, Security Tools & Endpoint Protection, Patch Management & System Updates, Server Monitoring & Performance Optimization, Backup & Recovery Procedures, Incident, Problem & Change Management (ITIL), Ticketing Tools (ServiceNow, JIRA, Remedy), Log Analysis & Root Cause Troubleshooting, Scripting Basics (PowerShell / Bash ? optional but useful), Customer Communication & Documentation Skills, SLA Compliance & Escalation Handling, Creating SOPs & Knowledge Base Articles,

Infosys Ltd - Bangalore

Experience - 3 to 5

Key Skills - DatacenterManagement, Dns, SLA, Server Troubleshooting, Itil, DHCP, File Server, Release Management, Active Directory, O365 application, Windows endpoints server administration, Windows OS software installation, Endpoint security management, Virtualization technologies, ITSM processes,

Infosys Ltd - Bangalore

Experience - 3 to 5

Key Skills - Datacenter Management, Dns, Itil, File Server, DHCP, Server Troubleshooting, Endpoint security management, Windows end points server administration, Active Directory, ITSM processes, O365 application, Windows OS software installation, SLA Change Release Management, Virtualization technologies, Universal Windows Platform ,